How Zurich Finance reduced payroll processing time by 75% and dispute rate by 98%
Established in 2017, Zurich Finance Corp. is a financing company with operations that cover all of CALABARZON (Cavite, Laguna, Batangas, Rizal, and Quezon) as well as the whole Mindoro island, offering personal and business loans to individuals and businesses.
Zurich was facing these challenges
Manual timekeeping attendance & payroll processing
Lack of backup for 201 file Management
Upper management receives approval requests directly from employees
Working together with Sprout, Zurich was able to achieve:
Decrease processing time from 16 to 4 hours or by 75% and reduced disputes by 98.3%.
Successfully implement a structure for escalations and approvals.
Achieve seamless 201 file management through Sprout’s cloud-based solution.
Receive a Net Promoter Score (NPS) of 9 in preparedness for Remote Work Arrangement.
Why Zurich Chose Sprout
[Sprout] Payroll is very beneficial for us because we are able to process the entire thing in just 4 hours. Coming from manual, that is a huge plus. At the same time in terms of report generation, Sprout has also been a big help. Now all we have to do is click and the reports are generated for us.
